2023/06/06(二/TUE) 12:00 開始販售 / General Sale
購買資格 / Purchase Qualification
凡已購買VIP搖滾站席(NT$6200) ，每張票券皆可以另外購買ATINY VIP粉絲福利商品
Only for VIP Standing ticket (NT$6200) holders. Each ticket can be upgraded to ATINY VIP for an additional NT$100.
The ATINY VIP upgrade is only available on the KKTIX website.
If you don’t have VIP Standing ticket, Check here
ATINY VIP 福利內容 / Fan Benefits of ATINY VIP
注意事項 / Notice
Each VIP standing ticket can only upgrade to ATINY VIP once.
You need to enter the number on VIP Standing ticket to get ATINY VIP upgrade and each number can only be used once.
The physical items that included in ATINY VIP upgrade can be collected on the day of the show day at the venue with the upgrade ticket.
- 參加Soundcheck Event的時候需要同時出示通行證與票券才能入場
You need to present both the Soundcheck event laminate and the VIP Standing ticket for attending the Soundcheck Event.
購買的ATINY VIP商品兌換券辦理退票後，因原先VIP搖滾站席票券上的票號已使用過，您將不可再次購買ATINY VIP商品
If you refund the ATINY VIP Package then you cannot purchase ATINY VIP upgrade again due to the serial number of VIP Standing ticket has be used.
DO NOT purchase tickets through auction websites or other unauthorized channels/websites aside from KKTIX's official authorized ticketing channel. Doing so not only poses potential risks of fraud or transaction disputes, but may also affect your own rights and interests. If you encounter any issues related to the inability to attend the event or other problems, please be aware that neither the promoter nor KKTIX will be responsible.
If it is discovered that there is any form of reselling at a higher price, regardless of the reasons for the price increase (such as purchasing fees, transportation costs, subsidies, etc.), this will be reported to the police in accordance with Article 64, Paragraph 2 of the Social Order Maintenance Act.
Please read the notices carefully before purchasing tickets. Once the purchase is successful, it is deemed that you agree to all the above notices.
購票方式說明 / Purchasing
To purchase tickets, your KKTIX account needs to complete the "verification of email address and phone number". Please go to https://kktix.com/users/edit to confirm whether your email address has been verified. Please note that using Yahoo or Hotmail email addresses for registration and verification is not recommended as verification emails may not be delivered.
Only members who have completed phone number and email address verification are eligible to purchase tickets. Please "Join as member" and complete phone number and email address verification as soon as possible before purchasing tickets. It is recommended to save "Name" and "Phone number" in the "Pre-filled registration data" section under "Settings" to reduce ticket purchase time and proceed to the next step quickly.
To protect your rights, it is strongly recommended that you do not use Yahoo or Hotmail email addresses as your contact email when registering as a member or checking out. This is to avoid not receiving the "Order Confirmation Email" due to mail blocking, missing mail or even being marked as spam.
The "Order Confirmation Email" is only for transaction notification and may not be delivered due to other factors. Not receiving the "Order Confirmation Email" does not mean that the transaction has failed or the credit card payment has failed. Please try to swipe the card again within the payment deadline (even if you have received a successful authorization message or email from the bank). If the order is canceled due to exceeding the deadline, it means that the order has not been established, please place a new order. If you cannot confirm whether the transaction was successful on the website, please check your consumption data in the "Order" section of your member account. Any successful order will display the details of the purchased tickets. If you cannot find the tickets you ordered, it means that the transaction was not successful, please try again.
KKTIX does not have a fixed time for releasing tickets. If a consumer fails to complete the payment within the deadline, the unpaid seats will be gradually released. Consumers can always check the website or kiosk for the availability of released tickets. If there are any special circumstances regarding ticket release on the day of sale, KKTIX will announce it on the website immediately.
KKTIX網站購票 / Purchasing tickets on KKTIX website：
To purchase tickets on KKTIX website, you need to become a member and pass the verification process with your mobile phone number and email address. Each order is limited to 1 ticket.Each KKTIX member is limited to 4 tickets and please make sure to complete the verification process at least 24 hours before the general sale. We cannot guarantee successful verification on the day of sale and accounts that are verified less than 24 hours before the general sale may not be able to purchase tickets.
What should I do if I can't receive the SMS verification code when verifying my phone number? Check here
- 為強化信用卡網路付款安全，KKTIX售票系統網站導入了更安全的信用卡 3D 驗證服務，會員購票時，將取得簡訊驗證碼，確保卡號確實為持卡人所有，以提供持卡人更安全的網路交易環境。信用卡3D驗證流程請點我
KKTIX has implemented a more secure credit card 3D verification service to enhance the security of online credit card payments. When members purchase tickets, they will receive an SMS verification code to ensure that the card number is indeed owned by the cardholder, providing a more secure online transaction environment for the cardholder. For the credit card 3D verification process, Check here
Ticket pickup: FamilyMart pickup (handling fee of $30 and limited to 4 tickets per order, please pay at the counter of FamilyMart convenience stores.)
How to buy tickets on KKTIX website, Check here
How to pick up tickets at FamiPort kiosk in FamilyMart convenience stores, Check here
When picking up tickets at a FamiPort kiosk in a FamilyMart convenience store, please note that you should not pick up the tickets immediately after completing the order on the website on the day. It is highly likely that the system will be too busy to allow you to pick up the tickets immediately. As long as the ticket order is successful, you can pick up the tickets before the concert. Please choose a later date to pick up tickets at FamilyMart convenience store.
退票方式說明 / Refunding消費者請求退換票之時限為購買票券後3日內(不含購票日)，購買票券後第4日起不接受退換票申請，退票需酌收票面金額5%手續費，範例如下：
Tickets are refundable with 5% return handling fee for three days ONLY after purchasing them. For example:
- Tickets purchased on 2023/6/6 must be mailed to KKTIX before 2023/6/9. Tickets mailed out on and after 2023/6/10 for refund will NOT be accepted.
In order to process your refund request, physical tickets must be mailed to KKTIX before the due date. For KKTIX address, please refer to KKTIX REFUND POLICY.
NOTE: If you choose Family Mart as ticket collect method, you will still need to pick up your ticket at Family Mart and send it to KKTIX.